AI search is not a future trend. It is already the default for a growing proportion of searches.
Google's AI Overviews now appear on roughly 40% of all searches in the UK. ChatGPT, Perplexity, and Microsoft Copilot are being used daily by millions of people who are no longer scanning through links — they are asking questions and acting on the first answer they receive.
For local and trade businesses, this shift is particularly sharp.
When a homeowner in Northampton needs a boiler repaired, they are increasingly asking an AI assistant rather than typing "boiler repair Northampton" into Google.
If your business is not visible to that AI, that enquiry goes to someone else. Every time. Without exception.